Please read this before contacting me or my staff.
It is not that we are rude but we do have a structure to our day to maximise our productivity. As a result none of us man the email inbox. Which in turn means it could be a while before we reply.
What is best to do is to arrange a time to make your enquiry with us. That way you know that your issue or query will get resolved as we will have the time and resources to answer it, thank you. Contact initially on